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Business information

This privacy policy is published by Legacy Ridge LLC, a home renovation and contracting company based in Oak Ridge, Tennessee.

102 Paris Lane, Oak Ridge, TN 37830

(732) 454-6946

LegacyRidgeOnline@gmail.com

Information we collect

When you contact us, request a quote, or use our services, we may collect:

Name, phone number, email address, and mailing or service address
Project details, service history, and appointment information
Billing and payment information
Website usage data, including IP address, browser type, and cookies

By providing your phone number and submitting a contact or service request form, you consent to receive text messages from Legacy Ridge LLC. Message and data rates may apply. Message frequency varies.

SMS and text messaging

Legacy Ridge LLC uses Jobber, a business management platform, to send text messages to clients from a dedicated business phone number. These messages are sent as Application-to-Person (A2P) messages and are registered with The Campaign Registry (TCR) in compliance with U.S. carrier requirements.

Types of messages you may receive include:

Appointment confirmations and reminders
Project updates and job status notifications
Estimates, quotes, and follow-ups
Invoice and payment reminders
Customer support and service-related communications
Promotional offers and announcements (when applicable)

Message frequency varies based on your project, scheduled appointments, and interactions with our company. Standard message and data rates may apply according to your mobile carrier plan.

Opt-out and help instructions

To stop receiving text messages, reply STOP to any message at any time.

For help, reply HELP or contact us directly at (732) 454-6946 or LegacyRidgeOnline@gmail.com.

After opting out, you will no longer receive marketing or service-related text messages except as necessary to complete an active transaction or as otherwise required by law.

How we use your information

Providing renovation estimates and delivering contracted services
Scheduling appointments and sending confirmations or reminders
Sending project updates and service notifications via text message
Processing payments and managing invoices
Responding to customer inquiries and support requests
Maintaining service history and customer records
Complying with legal and regulatory obligations

How we store and protect your data

We use reasonable administrative, technical, and physical safeguards to protect your personal information, including:

Secure, encrypted systems and networks
Restricted access — only authorized personnel may view customer data
Password-protected accounts and devices
Industry-standard security practices

While we take these precautions, no method of electronic storage or transmission can be guaranteed to be completely secure.

Information sharing

We do not sell your personal information to third parties.

We may share your information only as necessary with trusted service providers who help us operate our business, including:

Jobber (our business management and text messaging platform)
Payment processors (for billing and invoicing)
Contractors or subcontractors working on your project
Website hosting and technology service providers
Government agencies or legal authorities when required by law

No mobile information or SMS opt-in data will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold or shared with any third party.

Your rights

You may request to:

Access or review your personal information
Correct or update inaccurate information
Request deletion of your data
Opt out of marketing communications at any time

To exercise any of these rights, contact us at LegacyRidgeOnline@gmail.com or (732) 454-6946.

Data retention

We retain personal information only as long as necessary to complete requested services, maintain business records, meet legal or accounting requirements, and resolve any disputes.

Children's privacy

Our services are intended for adults and property owners. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes your acceptance of the revised policy.

Effective date: June 12, 2026

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